Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-raymondville-texas.primarycareaid.com (hereafter referred to as “Home Care Services Raymondville Texas,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, users, and subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://home-care-services-raymondville-texas.primarycareaid.com.
  2. Any mobile applications or services associated with our brand.
  3. Services accessed through links on our website that direct users to third-party platforms.

Please note that this policy does not extend to the privacy practices of other websites, applications, or services that are not owned or controlled by us. We advise you to review the privacy statements of any third-party sites visited from our platform.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. As an authorized user: If you sign up and use our applications, services, or accounts.
  2. Website visitors: When you visit our websites linked to this policy.
  3. Communications: For any interactions via email, phone calls, text messages, or newsletters that we initiate.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Data related to transactions, billing, and payment methods.
  3. Financial Information: Records of financial transactions or details necessary for service provisioning.
  4. Purchase Information: Data about products or services you buy from us.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our apps.
  6. Location Data: Your geographical location information when using our services.
  7. Feedback and Reviews: Comments, suggestions, and reviews you provide to improve our services.
  8. Social Media Information: Details obtained from social media platforms when users choose to connect their accounts with us.
  9. Product Information: Any data related to the products or services we offer, including preferences and usage patterns.

We collect this information through various means: user input forms, account settings, browsing behavior, analytics tools, cookies, and third-party data providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve different functions:

  1. Strictly Necessary: These ensure basic functionalities of our website, such as login sessions.
  2. Preferences: Remember user preferences and settings for a personalized experience.
  3. Analytics: Collect statistical data to understand how visitors interact with our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires or upon request for deletion, we anonymize or securely delete the data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
  4. Restriction: Limit our use of your data in certain situations.
  5. Data Portability: Receive a copy of your data in a structured, commonly used format.
  6. Objection: Object to processing activities based on legitimate interests or consent.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.
  8. Filing Appeals/Complaints: Have concerns addressed and seek legal recourse if needed.
  9. Withdrawing Consent: Revoke consent for specific processing activities, where applicable.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer using the details provided in the “Contact Information” section below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review these changes regularly.

Contact Information

For any questions, concerns, or requests related to privacy: